Jamaican Agent Services Limited (Alorica)

Jamaican Agent Services Limited operates from two locations (Kingston and Portmore) as a call service provider on behalf of Alorica US to clients from different industries. JASL is 99.99 percent owned by Alorica US and 0.01 percent owned by Alorica Northeast LLC. Founded in 1999, Alorica US is an after-sales call center service provider for companies primarily in the communications, consumer electronics, entertainment, and technology industries. Several acquisition since 2015 has resulted in Alorica US being the largest BPO provider in the US and the third largest globally. JASL as of December 31, 2018 had 2,927 employees spread across their two locations. Alorica provides competitive working environment benefit and has developed its ability to retain people from our competitors.