September 9, 2020

Scotiabank has announced several enhancements made by the bank that will provide greater convenience to customers using its automated banking machines (ABMs), mobile and online banking systems. Among the newly launched features for Scotia Online and mobile app platforms are access to e-statements for transactional and savings accounts, credit cards and lines of credit, the ability to update contact information and add third party recipients – a new feature for mobile banking customers. Using Scotiabank’s network of ABMs, which now include intelligent deposit machines (IDMs), customers can now make credit card payments that are instantly updated by inserting their credit card at the machines and depositing cash to make payments. According to Scotia’s President and Chief Executive Officer David Noel, the bank has already received overwhelmingly positive feedback on these additional features and promises additional enhancements throughout September. “By the end of September, Scotiabank customers can expect even more features and functionalities that are sure to add greater convenience and further reduce the need for branch visits to access routine transactions,” Noel said. Another novel feature to be introduced at ABMs is the ability to withdraw, deposit and transfer USD, from and to local currency accounts. The machines will both dispense and receive USD and seamlessly convert funds at the prevailing exchange rate. Scotiabank will be the only local bank to offer this feature. “When we analysed the types of transactions that are conducted frequently inside our branches, we were seeing high incidences of customers coming in for basic account updates, maintenance and inquiries. Source: Jamaica Observer

Despite trying economic times and uncertain prospects for most exporters, grass roots coffee company, Rocksteady Coffee is thriving during the pandemic because of the constant and increasing demand for its gourmet single origin beans. President and CEO, Ricardo Forbes attributes the continued success to relationship building and the company’s single origin approach that contributes to Rocksteady Coffee’s superior taste profile. All the coffee manufactured, grows on Forbes’ farm and is not purchased from other sources ensuring its consistently balanced, unique robust flavours appreciated by discerning coffee lovers. Established in 2013 and produced on a 17.5-acre farm located in the Blue and John Crow Mountains, Rocksteady Coffee Co. is on track to expand its reach in over 300 high-end specialty food stores in Canada and is currently available locally in select Progressive Group supermarkets, Things Jamaican at Devon House and Norman Manley International Airport. Members of the Rocksteady Coffee team Guidance from the Jamaica Business Development Corporation (JBDC) enabled the company to access an investment readiness grant of USD$25,000 from the World Bank’s Link Caribbean fund aimed at helping SMEs in the Caribbean grow their businesses. This saw the World Bank Group further matching half of $75,000 in successful angel investment raised by Rocksteady. With key milestones reached and product validation, the business is now focused on acquiring investment from the right angel investor and support from Link Caribbean. According to Forbes, additional funding will serve to “increase our holding to 40 acres, maximise farm yield, strengthen the sustainability initiative and continue to build on the relationship we have with our farmers and stakeholders.” Despite the coronavirus pandemic and the fates of numerous businesses in similar and disparate industries, the demand for Rocksteady coffee is growing. The company has been able to retain its 14 employees, 80 per cent of whom are women who reside in the parish of Portland. It remains very important for Forbes and his family to scale the business and see it thrive. This will not only help them to achieve their lifelong goals but to also sustain the lives of the workers of the rural district of Cascade, Portland.   Source: Loop Jamaica